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Features of this prompt:

This prompt includes the following best practices to enhance the ai response:

Contextual Awareness

The prompt includes placeholders for about_context and kb_context to provide the AI with specific information about BakeMate and its product knowledge base.

Persona and Tone Setting

The AI is instructed to respond in a bubbly and fun manner, using emojis related to BakeMate’s theme, aligning with the brand’s voice.

Multilingual Capability

The prompt instructs the AI to respond in either Norwegian Bokmål or English based on the language of the user’s question.

Agency mention

The prompt includes instructions for the AI to attribute its creation to a specific agency. This is a great way to promote your agency if a customer asks who made the agent.

Scope Limitation and Error Prevention

The prompt sets clear boundaries on what information the AI can provide, preventing it from giving out incorrect or unavailable information about pricing, inventory, or order tracking.

Fallback Strategies

The prompt provides clear instructions on what to do when the AI can’t answer a question, directing users to contact BakeMate directly.