How TIXAE Works

TIXAE Agents

Create, Test, and Deploy AI Voice + Text Agents in Seconds.

Introduction

Our take on the AI field and how TIXAE Agents fits in.

When To Use TIXAE Agents

Connect your business portfolio assets like a facebook/instagram business pages to your AI agent.

Connect Meta Channels

React Voice Orb

Embeddable Script

Integrate TIXAE voice calls using the @tixae-labs/web-sdk package.

Voice Calls

A comprehensive guide on how to design your agent with outstanding and undeniable glow.

Designing Your Agent

Initial prompt

Initial message

Ui engine

Configure and customize your AI agent's behavior and functionality

Agent Settings

Overview

Formatting your Prompts

Prompt example: TechTalk

Prompt example: BakeMate

Easily connect your WhatsApp Business account to your AI agent on TIXAE Agents using the new embedded sign-up method.

Connect WhatsApp Using Embedded Sign-Up

Connect your WhatsApp Business account to your AI agent on TIXAE Agents.

Connect WhatsApp

Connect your Discord server to your AI agent on TIXAE Agents.

Connect Discord

Learn how to integrate your Telegram bot with TIXAE Agents for seamless AI-powered conversations

Connect Telegram

Connect your Vapi account to your AI agent on TIXAE Agents.

Connect Vapi

AI models

Agent Metrics

Agent Campaigns

Conversations tab

The **Usage Page** in [TIXAE Agents](https://voiceglow.org/) provides detailed insights into how resources like credits and tokens are consumed across various agents and users. This page is a powerful tool for monitoring performance and optimizing costs.

Usage Tab

Live-handoff

Analytics

Enhance your AI agents with natural voice interactions using the VAPI integration

Voice to voice

Tools

Create dynamic, interactive elements in your AI agent responses

UI Engine

Efficiently build your agents knowledge base with the TIXAE AI Crawler

Crawler

A comprehensive guide to setting up your agency dashboard and managing clients in a white-labeled service.

Getting Started

What is an agency?

Overview Tab

Custom Domain

Configure Email Routing

Agency Theme

Custom Tabs

Configure Agency Footer

Managing Client Organizations

Creating Users

The `Interact` WebSocket function enables real-time interaction with the TIXAE agents. This allows users to send messages and receive streaming responses dynamically. This document provides a comprehensive guide on how to connect, send messages, and handle responses.

Interact WebSocket

Credits are like your account fuel, whenever you interact with your agent on any channel that will consume your credits, you can opt in or out for specific features allowing you to fully control what you pay for.

Credits

Comprehensive documentation for managing your billing settings, subscription plans, payment methods, invoices, and more.

Billing

Guide to understanding and using the TIXAE Agents Affiliate Program.

Affiliate Program

Welcome to the Frequently Asked Questions (FAQs) section of the TIXAE Agents documentation. Here, we’ve compiled the most common queries to help you get started and troubleshoot any issues you may encounter.

Quick solutions to common issues you may encounter while using TIXAE Agents.

Troubleshooting

Get in touch with our team for assistance, feedback, or inquiries.

Contact Us

The following is the API reference to control your account and agents through REST requests.

Get Started

Authentication

Endpoints

Get Agent

Create/Edit Agent

Delete Agent

Chat Interact

Configure the chat history state of the conversation and the associated metadata (name, email, etc)

Configure State

Returns workspace associated with the bearer token

Get Workspace

Edit Workspace

Deletes the workspace associated with the bearer token, only works if the workspace doesn't have any load tokens and hasn't paid and is not the main workspace associated with an account.

Delete Workspace

Learn about the Canvas feature for building advanced AI agents with TIXAE Agents.

Canvas Introduction

Learn how to use the voice feature to transcribe speech to text, generate speech, and make phone calls.

Voice Introduction

How Voice Works

Learn how voice-to-voice interactions are priced.

Voice Pricing

Community

Status

Pricing

API Reference

Canvas

Voice

Dashboard

Support

What is the knowledgebase and how  does it work?

Adjusting KB settings

Structuring KB documents

Previewing the KB

KB and UI-engine

Step 1: Define the Tone and Objective

Step 2: Importance of context and setting boundaries

Step 3: Implement Chain of Thought Reasoning

Step 4: Using few-shot and reinforcing instructions

Step 5: Advanced Techniques and testing your prompts

An overview of the features available in the client dashboard.

Features

A comprehensive overview of user interactions and performance metrics for your AI agent.

Set up billing with Stripe for seamless customer transactions in TIXAE Agents.

Whitelabel Stripe Billing 

Guide to enabling billing for client organizations in TIXAE Agents.

Activation for Clients

Answers to common questions about billing and credits for agency owners and their clients.

Billing FAQs

Integrate your TIXAE Agent into your Shopify store.

Shopify

Integrate your TIXAE Agent into your Wix store.

Integrate your TIXAE Agent into your WordPress website.

WordPress

Integrate your TIXAE Agent into your Squarespace site.

Squarespace

Explore the versatile applications of iframes for TIXAE AI agents

Iframe

Guide to integrating Voiceflow with TIXAE Agents, including analytics, templates, and library components.

Learn about creating, managing, and customizing nodes to build complex agent flows in the Canvas feature.

Learn how to manage nodes in the Canvas feature by creating, moving, and connecting them with edges.

Creating and Managing Nodes

Learn how to add and manage conditions in edges to dynamically route the flow in the Canvas feature.

Conditions

Learn how to create and use global nodes to define reusable logic across flows in the Canvas feature.

Global Nodes

Learn how to use Turbo Mode to speed up your flow execution in the Canvas feature.

Turbo Mode

Learn how to integrate and manage tools in the Canvas feature of TIXAE Agents.

Tools Integration

Manage and use variables to store and pass data in the Canvas feature of TIXAE Agents.

Variables

Learn how to use the Rewind Nodes feature in the Canvas to navigate back through nodes during conversations.

Rewind Nodes

Learn how to test your chatbot flows in the Canvas feature during development.

Testing Flows

Learn how to call tools in the Canvas feature through text editors or node configurations.

Calling Tools

Learn how to create and manage custom prompts in the Canvas feature to enhance chatbot behavior.

Custom Prompts

Learn how to configure and optimize AI models in the Canvas feature to improve chatbot performance.

Models Configuration

Learn how to use global nodes and variables to create reusable, scalable flows in the Canvas feature.

Global Access

Learn how to use features like Rewind Levels and Dynamic Conditions to create flexible, user-friendly flows in the Canvas.

Accessibility Features

Explore examples of advanced chatbot flows using Canvas features like global nodes, dynamic conditions, and rewind levels.

Advanced Flow Examples

Template showcasing an efficient use of a node to confirm an email address.

Confirm Email Template

Learn how to setup voice to voice interactions in TIXAE Agents.

Twilio Setup

Learn how to enable voice-to-voice interactions in TIXAE Agents using Web Calling.

Web Calling

Learn how to configure speech-to-text transcribers in TIXAE Voice Suite.

Transcriber Configuration

Learn how to configure speech generation in TIXAE Voice Suite.

Speech Generation

Learn how to configure advanced settings in TIXAE Voice Suite.

Advanced Settings

Creates a new workspace, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Create Workspace

This route must use the new V3 [endpoints](/api-reference/v3/intro).

Workspace Usage

Gets a workspace, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Get Workspace By ID

Gets all workspaces for a specific agent, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Get Workspaces

Deletes a workspace, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Updates a workspace, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Update Workspace

Creates a new AI agent with the specified configuration, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Create Agent

Gets an agent credit, LLM usage, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Agent Usage

Gets an agent, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Get Agent By ID

Gets all agents, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Get Agents

Deletes an agent, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Updates an agent, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Update Agent

Exports an agent template, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Export Agent Template

Imports an agent template, this route must use the new V3 [endpoints](/api-reference/v3/intro).

Import Agent Template

This endpoint is used to make twilio call your number. Twilio will use the number assigned with your agent autmatically to make calls to your given phone number. It is required to pass your number so that Twilio can make a call to that number. If Query ?type=outgoing passed to URL, then Twilio will be waiting for you to call him.

Twilio Call (incoming / outgoing)

This endpoint is used to import a twilio number.

Getting Started

Deploy

Agent Creation

System Prompt

Channels

Features

Whitelabeling

Agency

Clients

Integrations

Sockets

Pricing

Support

How TIXAE Works