TIXAE Agents is designed to simplify the complex process of building and deploying AI-powered agents. Instead of getting bogged down with technical infrastructure and integration challenges, you can focus on crafting high-quality responses and user interactions. Below is an in-depth look at the benefits and limitations of using TIXAE Agents.

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Pros of Using TIXAE Agents

Building an AI agent typically involves overcoming numerous challenges. TIXAE Agents helps you avoid many common pitfalls:
  • Simplified Infrastructure Management:
    You don’t have to worry about setting up databases, managing conversational data, or handling backend servers and websockets for real-time responses.
  • Seamless Platform Integration:
    With built-in APIs, connecting your agent to multiple platforms is straightforward and hassle-free.
  • Advanced UI Capabilities:
    The provided UI engine supports more than just text—it can render interactive elements like buttons, cards, and images, enhancing the overall user experience.
  • Robust Tool Integration:
    TIXAE Agents comes with a multi-provider tools streaming engine that supports any LLM. This allows your AI to perform actions such as sending emails or booking calendar meetings during live interactions.
  • Built-In Live Handoff:
    For cases where human intervention is needed, TIXAE Agents offers a live handoff solution, eliminating the need to develop a custom front-end for agent management.
  • Focus on Quality:
    By handling the underlying infrastructure, TIXAE Agents lets you concentrate on critical tasks like prompt engineering, knowledge base setup, A/B testing, and overall response quality.
Without TIXAE Agents, you would need to manage:
  • The setup and maintenance of databases and conversational data.
  • Custom API integrations to connect your agent with various platforms.
  • A fast and reliable backend with websocket support for live streaming responses.
  • A custom UI engine to render interactive elements (buttons, cards, images, etc.).
  • A multi-provider streaming solution to enable tool usage during responses.
  • A live handoff system for transitioning conversations to human agents.
  • Additional endpoints and front-end solutions for deployment on various channels (WhatsApp, Facebook Messenger, Instagram, Discord, etc.).
TIXAE Agents bundles all these capabilities together, allowing you to launch a professional AI agent quickly and efficiently.

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Cons of Using TIXAE Agents

  • Now all the previous sounds good until you need to make really advanced integrations/custom UI (I dunno like if you want to add a 3D speaking model as the chat avatar for some reason 😂), then you’ll start hitting limits with TIXAE Agents, but these limits are only for anything related to the front-end (Web widget/Dashboard) (we are working on improving customizablity tremendously especially for developers), that said; our whole backend is controllable via the REST API (you can easily create, edit agents, adjust prompts, add/delete KB docs from the API).
  • Voicglow is not a good fit for you if you’re looking to build a completely custom front-end for your agent where CSS edits are not enough, or if you’re looking to build a custom RAG solution where you control everything, do devops & control every bit yourself and generally have more time/resources to hire developers.

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Conclusion

With TIXAE Agents
You can focus on building the best agent possible and let us handle the rest, saving a lot of time & resources, be able to deploy a professional agent that uses the latest best practices in AI on a lot of channels tonight.
Without TIXAE Agents
You’ll need to handle all the infrastructure, front-end, and backend yourself, in addition to developing & maintaining a complete solution from scratch which involves months of continous devops without tested quality gurantees.
If I was an agency starting our TIXAE Agents would be perfect, letting me focus on developing the agent itself without worrying about delivery or creating my own platform as I could whitelabel entirety of TIXAE Agents for just 5 USD and get started right away! In the future your clients will need custom features and I will need to move on to a more customized solution that TIXAE Agents, that’s a path but there is also another path where you can hire a complete dev team from Vocieglow to have your own version of it priotrizing your custom features, & providing 24/7 support, so instead of hiring someone on fiverr or doing it yourself we’re always here to help out!

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Connect with us:

  • Book a call to discuss your needs and how we can help you.