Learn how voice-to-voice interactions are priced, including TIXAE Agents’ base fees, providers’ costs, and concurrency limitations.


💰 Base Pricing

TIXAE Agents charges a base fee of 10 credits per minute in addition to the provider’s costs.

  • For the Pro Plan, this equals approximately 4 cents per minute.
  • The higher your plan, the more credits you receive, which reduces the per-minute cost.

We charge a small markup unless you’re on the highest plan available. Only users on the highest plan are charged the exact provider’s costs. The difference is generally negligible unless scaling to hundreds or thousands of calls.


🔎 Providers’ Costs

Here’s a breakdown of Speech-to-Text and Text-to-Speech provider costs:

📝 Speech-to-Text Providers

ProviderAverage Cost (per minute)Pricing Link
Deepgram0.44 centsView Pricing
AssemblyAI0.21 centsView Pricing
Gladia1.3 centsView Pricing

🔊 Text-to-Speech Providers

ProviderAverage Cost (per minute)NotesPricing Link
ElevenLabs2.5 centsTurbo model is enforcedView Pricing
Cartesia2.1 cents-View Pricing
PlayHT11 cents-View Pricing
OpenAI1.6 centsTTS HD model is enforcedView Pricing
RimeAI3.8 cents16k model is enforcedView Pricing

⚙️ Concurrency Limits

The Voice Suite supports up to 10 concurrent calls per workspace.

  • Need higher limits? Upgrade to a higher plan to increase concurrency.

🔑 Use of Own API Keys

Note: You currently cannot use your own API keys for the providers.
We’re actively working on this feature—stay up to date by joining our Discord community.


📊 Summary

Pricing ComponentDetails
Base Fee10 credits per minute (approx. 4 cents on Pro Plan)
Speech-to-Text ProvidersCosts range between 0.21 – 1.3 cents per minute
Text-to-Speech ProvidersCosts range between 1.6 – 11 cents per minute
Concurrency10 concurrent calls (upgradable on higher plans).

🔗 Next Steps

  1. Setup Guide - Integrate Twilio for voice calling.
  2. Advanced Configuration - Learn to customize features like Patience Factor and Background Noise.

Start building cost-efficient, powerful voice-enabled applications with TIXAE Voice Suite today! 🚀