The Analytics page provides a variety of metrics to help you understand user interactions with your AI agent. From monthly interaction counts to detailed retention charts, this page equips you with the tools to assess your agent’s effectiveness and make informed, data-driven decisions.
Track the number of interactions your agent handles over time.
Custom limits can be set in the agent settings tab.
AI Tokens Usage
Monitor AI token consumption to optimize costs and performance.
Custom limits can be set in the agent settings tab.
Unique Traffic
Track the number of distinct users initiating conversations with your agent.
Total Interactions
View the cumulative number of interactions over time.
Average Messages per Chat
Understand the average length and depth of conversations with your agent.
Average Seconds per Chat
Measure your agent’s efficiency by tracking the average duration of interactions.
The total interactions and total conversations are displayed as key metrics at the top of the Analytics tab and as graphs based on your selected time range.
The Analytics page is a powerful tool for monitoring your AI chatbot’s performance. By leveraging the metrics and insights provided, you can continuously refine your bot and ensure a high-quality user experience.