Learn how to configure speech-to-text transcribers in TIXAE Voice Suite. Transcribers convert user voice inputs into real-time text using providers like Deepgram.

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🛠 Configuring the Transcriber

Follow these steps to set up the transcriber:

  1. Navigate to the Voice Setup page in your TIXAE dashboard.
  2. Select the Transcriber tab.

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🔧 Step 1: Choose Your Transcriber Provider

  1. Use the dropdown to select your preferred provider.
    • Deepgram is currently supported.
    • More providers will be added soon.

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🌐 Step 2: Configure Language

  • Input the 2-character language code that matches the target transcription language.
    • For example:
      • en for English
      • fr for French
      • es for Spanish

Refer to the documentation of the chosen provider (e.g., Deepgram) for supported language codes.

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⚙️ Step 3: Adjust Patience Factor

The Patience Factor determines how long the transcriber will wait for the user to finish speaking before sending the response:

  • Lower Values (e.g., 0.2): Faster response time but more impatience.
  • Higher Values (e.g., 0.7): Longer waiting time for user input to finish.

Default: 0.5.

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🚦 Advanced Settings

If your transcriber provider offers advanced options, such as custom models, input the Model ID field:

  • Model ID: Use this if a new model has been released by the provider (e.g., Deepgram’s Beta models).
  • Ensure to test thoroughly before deployment.

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📝 Example Use Case

Here’s a simple scenario:

  1. User: “What time is my meeting tomorrow?”
  2. Transcriber: Converts voice into text: "What time is my meeting tomorrow?"
  3. The AI processes the text and generates a response.

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🔗 Next Steps

  1. Speech Generation - Set up speech responses using ElevenLabs or other providers.
  2. Advanced Settings - Explore advanced routing, recording, and more.

By configuring the transcriber settings, you can ensure fast, reliable, and accurate voice-to-text interactions in your

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