Learn how to configure speech-to-text transcribers in TIXAE Voice Suite. Transcribers convert user voice inputs into real-time text using providers like Deepgram.


πŸ›  Configuring the Transcriber

Follow these steps to set up the transcriber:

  1. Navigate to the Voice Setup page in your TIXAE dashboard.
  2. Select the Transcriber tab.

πŸ”§ Step 1: Choose Your Transcriber Provider

  1. Use the dropdown to select your preferred provider.


πŸ€– Step 2: Choose Model ID

  • Use the dropdown to select your preferred Model ID.

🌐 Step 3: Configure Language

  • Input the 2-character language code that matches the target transcription language.
    • For example:
      • en for English
      • fr for French
      • es for Spanish

Refer to the documentation of the chosen provider (e.g., Deepgram) for supported language codes.


βš™οΈ Step 4: Utterance threshold MS

The Utterance threshold MS determines the threshold for the transcriber to consider the user’s speech as ended

  • good range is between (150 - 500ms) anything less or more is not recommended.

This is an advanced option and should be used with caution according to docs of the transcribre provider you’ve chosen.


✨ Step 5: Enable Input Voice Enhancer (optional)

  • This will remove background noice, normalise and enhance input audio before transcribing it.


🚦 Advanced Settings

If your transcriber provider offers advanced options, such as custom models, input the Model ID field:

  • Model ID: Use this if a new model has been released by the provider (e.g., Deepgram’s Beta models).
  • Ensure to test thoroughly before deployment.

πŸ“ Example Use Case

Here’s a simple scenario:

  1. User: β€œWhat time is my meeting tomorrow?”
  2. Transcriber: Converts voice into text: "What time is my meeting tomorrow?"
  3. The AI processes the text and generates a response.

πŸ”— Next Steps

By configuring the transcriber settings, you can ensure fast, reliable, and accurate voice-to-text interactions in your